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If you cannot disable the add-in by following these steps, use one of the following methods.įollow the steps in this section carefully. :::image type="content" source="media/incompatibilities-between-office-and-adob/disable-add-in.png" alt-text="Screenshot to clear the Acrobat PDFMaker Office COM Add-in check box.":::

Clear the Acrobat PDFMaker Office COM Addin check box, as follows (Office 2010 screen shot), and then select OK.

In the Manage drop-down list, select COM Add-Ins, and then select Go.

Open the Office program, and then select File > Options > Add-ins.

If you have administrative permissions, you can also disable the add-in by following these steps in each Office program: Method 2: Manually disable Acrobat PDFMaker Office COM Add-in Supported PDFMaker add-in versions (check PDFMOfficeAddin.dll version) If you're an advanced user and want to check the PDFMOfficeAddin.dll version compatibility, see the following table. If your version isn't compatible, try to upgrade your Adobe product to a later version that's compatible with your Office version. See Compatible web browsers and PDFMaker applications to determine which version of the Adobe Acrobat PDFMaker Office COM add-in is compatible with your Office version. To resolve this issue, use one of the following methods: Method 1: Upgrade your Adobe productįees may apply when you upgrade your Adobe product. :::image type="content" source="media/incompatibilities-between-office-and-adob/add-ins-outlook-options.png" alt-text="Screenshot to check the add-ins in the Outlook Options window."::: You will see a dialog box that resembles the following screenshot:

Office 2013 and later versions, select File > Options > Add-Ins.

Office 2010: Open any Office application, and then select File > Add-Ins.

To verify that the PDFMaker add-in is installed on your computer, do the following:

If you have the Adobe Acrobat PDFMaker Office COM add-in installed on your computer and your Office programs are crashing or not responding, this might mean that the version of PDFMaker you have installed is incompatible with your version of Office.

Incompatibilities between Office programs and Adobe Acrobat PDFMaker Office COM Add-in Summary